Jim Lanier, ENP and fellow Foundation Board member joined me in presenting at the 2012 Navigator Conference in Baltimore, Maryland yesterday. Our topic, Exploring the Risks of Next Generation 911 emphasized the many potential benefits of NG911 for the public while urging the 911 industry to explore the potential psychological effects it could have on our 911 telecommunicators. Response to the presentation has been strong and we will continue while here in Baltimore to foster increased awareness of our 911 professionals about these concerns. The foundation’s position is that we support NG911 and hope to foster its success by protecting dispatcher well-being as they interface with it.
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