Author Archives: 911wellness

To Citizens Offering Encouragement to “Battle-weary” 911 Pros: Thank You!

Recently our blog has received much more consistent and frequent comments from folks beyond 911 recognizing the critical role that 911 professionals have in our nation’s emergency response system. There seems to be a growing recognition of how stressful this … Continue reading

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Looking Beyond 911 Education Month: Encouraged and Much to Do!

With so many 911 leaders rushing about this spring overseeing new CAD installs, planning with city and county government, while tuckered-out frontliners¬† work overtime, and 911 educators like me travel from one 911 destination to the next–and while all of … Continue reading

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April 14-20 is National Telecommunicators Week: More than a formal thank you is in order!

This week I’ve had the privilege of spending time listening to 911 Professionals in Kansas and Wisconsin as we’ve explored their exposure to traumatic events–and how to boost resilience and preserve their quality of life in the face of these … Continue reading

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Visit our Facebook page…and a Striking Article from U.S. News and World Report: Dispatchers among the most underpaid

In his brief article The 10 Most Underpaid Jobs (3.21.13) Rick Newman identifies 911 dispatchers as among those professions whose salaries are not in accord with the service and value they contribute to society. I offer the link to the … Continue reading

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A Common Thread Runs through Recent Tragedies: Kansas City Chiefs’ Belcher, Portland Oregon Mall, and Newtown

On December 1, I awoke in my hotel room in Kansas City, Missouri to the news of the K.C. Chief Jovan Belcher’s homicide/suicide. As a trauma therapist my mind moved through three phases of reflection: first, sorrow and concern for … Continue reading

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Canada’s Rick Galway Joins 911 Wellness Foundation Board

We are delighted to welcome Mr. Rick Galway, ENP,¬† the 2011/2012 President of the National Emergency Number Association (NENA) to the Foundation’s Board of Directors. Rick accepted Jim Marshall’s invitation during the 2012 Michigan NENA Conference in Lansing, Michigan on … Continue reading

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The Foundation’s 911ProTV Launched Today at Michigan NENA Conference

Today Co-producer Richard Thacker (Eaton County Central Dispatch, MI and fellow board member–911 Wellness Foundation) and I enjoyed the privilege of introducing Michigan’s 911 professionals to 911ProTV at the 2012 Michigan NENA Conference in Lansing. 911ProTV is the only online … Continue reading

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Craig Whittington, ENP joins 911 Wellness Foundation Board

On April 19, Craig Whittington, ENP, 2009 President of the National Emergency Number Association (NENA) accepted an invitation to join the founding Board of Directors of 911 Wellness Foundation. Craig is currently Special Projects Director for Guilford Metro 911 (North … Continue reading

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Message on NG911 Awareness Carried to International Gathering of 911 Professionals

Jim Lanier, ENP and fellow Foundation Board member joined me in presenting at the 2012 Navigator Conference in Baltimore, Maryland yesterday. Our topic, Exploring the Risks of Next Generation 911 emphasized the many potential benefits of NG911 for the public … Continue reading

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Honoring National Public Safety Telecommunicators Week, April 8-14

The board members of 911 Wellness Foundation extend our profound gratitude to the nation’s emergency telecommunicators for their extraordinary service as our country’s First first responders. Last year during this week celebrating dispatchers , I was asked to speak in … Continue reading

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